DA Case Worker LGBTQ+

Location: Swindon
Closing Date: 24th May 2024
LGBTQ+ Specialist Coach (20 hours)

Employment Type: Employed

£12,480 per annum (FTE: £24,960 per annum)

Permanent, Part Time (20 hours per week)

Here at Stonewater, we believe there should be someone there for everyone.

We’re looking for a Specialist Case Workers to deliver an informed and person-centred, strengths-based support to members of the LGBTQ+ community who are accessing Stonewater’s Swindon Safe Space.

You’ll manage a caseload of customers through their journey, ensuring a strengths-based approach that enables them to articulate their aspirations and realise their potential. As an ambassador for Swindon Safe Spaces, you’ll assist in administering referrals into the service, with a focus on Safety Planning that is informed by the individual’s identify and any possible associated risks, and work with specialist support agencies and statutory organisations, particularly with local and national LGBTQ+ charities and support organisations.

You’ll be an advocate for the customers we support and support customers to move on from the service in a planned and positive way!

The ideal candidate will have:

  • Proven experience of working with the LGBTQ+ community.
  • An understanding the practical, emotional, economic and social differences of those who are members of the LGBTQ+ community, particularly having experienced Domestic Abuse, Hate Crime, and/or Discrimination.
  • Proven experience of caseload management, with a clear focus on outcomes for customers and their wider community.
  • Experience in carrying out robust safety planning.
  • The ability to work in partnership with specialist agencies such as mental health teams, offending services or other relevant services.
  • A specialist knowledge of local and national LGBTQ+ charities and support organisations.
  • Exceptional communication skills.
  • Knowledge of housing and benefits advice (desirable).


Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Email: [email protected] for more information of how to apply

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

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