Advocacy & Support Manager

Location: Hybrid, London
Closing Date: 28th May 2024
Hate Crime Triage Officer and Independent Victim Advocate

Employment Type: Employed

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Survivor Engagement Manager. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do. We are person-centred, empowerment-based, and trauma- informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.

We are looking for a new Advocacy & Support Manager to manage a team of specialist advocates and caseworkers providing needs-led support, information and advocacy to LGBT+ survivors of a range of violence and abuse. You will work with the Head of Advocacy and other advocacy managers to ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support across our advocacy and one-to-one support, whether that is in-person or remote.

You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community. You will be responsible for ensuring that data collected about the service is collected consistently and use this to report to funders. You will develop and maintain relationships with funders and ensuring that the service is effectively demonstrating the different that it makes. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services. 

You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focussed and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.


Galop’s offices are located in London. This role will have the option of hybrid working. 


Full Time (35 hours per week) 


Fixed Term (fixed term until March 2025 with possibility to extend subject to funding)

Line Manages

Advocates and Caseworkers

Reports to

Head of Advocacy and Support 


£40,720.38- £43,872.487 (Including an inner London weighting of £4,129.42 where relevant for employees based in London or working primarily in our London office)

Closing Date 

Applications should be submitted by 10:00am on 28th May 2024. 

First round interviews will be held week beginning 10th June 2024. 

How to apply
Head to our careers page to apply

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