In August 2022, Switchboard LGBT+ Helpline released their first ever impact report, Listen Up.
Every conversation at Switchboard helps to give a greater understanding of what is happening to LGBTQIA+ people in the UK.
The report, will not only provide an insight into what the organisation achieved in 2021, but also reflect on how the unexpected events of 2020 affected the communities they support, and the ways they run their service.