Support Worker – XIST

Location: Cardiff / Blackwood / Home Working
Closing Date: 20th Jun 2021
Services Coordinator and PA to the Director

Employment Type: Employed

For details of this role, please visit: 

About the role:

You will have a caseload of clients you’ll be supporting, so your weeks will vary.  You’ll manage your own time to provide support to people at the most convenient time for them.

You’ll take a flexible approach to support.  Just as no two people are the same, neither is the support those two people would receive from you.

We offer a range of services in relation to pretty much any and every aspect of a person’s life.  Whether a person’s goal is to develop their confidence in self; plan strategies to come out to family, friends, or colleagues; access housing or benefits; navigate NHS systems to access gender health care; report crime and antisocial behaviour; mitigate the impact of hate; develop skills to improve their mental health and wellbeing… or a variety of other things, you’ll be on hand to help.  You’ll need to be very organised and able to manage competing priorities.  There’s always something to do.

The support you provide will also vary.  One minute you could be researching and providing information to people or signposting them to other available services; the next, you could be providing emotional support sessions, or working with someone on building their support plan.  You might be helping someone report a crime or advocating on someone’s behalf with other services such as GPs or Police.  No two days, hours or minutes are the same.

Role: Support Worker.

Team: XIST – Gender Information and Support Team.

Report to: XIST Manager.

Purpose: Provide a range of information and support services to clients referred to Umbrella Cymru from across Wales.

Location: Cardiff / Blackwood / Home Working.

Hours: 32 – 40 hours per week. Some weekend work required.  Flexible working arrangements available. Job-share considered.

Salary: £20,000 per annum (pro rata).

Contract: Fixed term to 31-03-2022 with possible extension.

Deadline: Applications must be received by 11:59pm on Sunday 20 June 2021.  Interview dates will be communicated following shortlisting.

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