For details of this role, please visit: www.umbrellacymru.co.uk/jobs
About the role:
You will be the initial point of contact for most people, whether we receive requests for information by email, referrals by phone, queries from our online chat service, or contact through social media. You’ll manage the communication we receive in all forms and prepare and process all requests for support we receive, facilitating the provision of support to people at the most convenient time for them.
You’ll take a flexible approach to customer service and take responsibility of getting the right information and support to everyone. Just as no two people are the same, neither is the service those two people would receive from you.
You’ll be on top of everything the Director does, manage meeting requests, preparing agendas, attending senior meetings, taking minutes, following up on actions and prioritising competing requests. You’ll be juggling a lot, so you’ll need to be organised and flexible.
You’ll be arranging meeting and events both online and in person, facilitating attendance, booking rooms and making sure things run smoothly.
Role: Projects and Services Coordinator / PA to the Director.
Team: Corporate Services Team.
Report to: Director.
Purpose: Coordinate the provision of projects and support services delivered by Umbrella Cymru across Wales and provide administrative / PA support to the Director.
Location: Cardiff / Blackwood / Home Working.
Hours: 40 hours per week. Some weekend work required. Flexible working arrangements available. Job-share considered.
Salary: £20,000 per annum (pro rata).
Contract: Fixed term to 31-03-2022 with possible extension.
Deadline: Applications must be received by 11:59pm on Sunday 20 June 2021. Interview dates will be communicated following shortlisting.