Training and Commercial Manager

Location: EC3V, London Hybrid
Closing Date: 10th Jul 2022
Hate Crime Triage Officer and Independent Victim Advocate

Employment Type: Employed

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking someone passionate about improving life for the LGBT+ community in the UK to be our new Training and Commercial Manager.

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run three national support helplines: for LGBT+ victims and survivors of domestic abuse, survivors of so-called “conversion therapy”, and LGBT+ people who have experienced hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy changes, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report on LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and a better understanding of the needs of LGBT+ people around the country.

This new role will sit within our wider Fundraising and Comms team, working with our Head of Fundraising and Comms to diversify our funding and income streams. The Training and Business Development Manager will be responsible for the development, sales, and delivery of all commercial training packages, other paid-for services and consultancy work, and for identifying other potential sources of income for the organisation. The role additionally supports the Head of Fundraising and Comms in key income-generating activities with individual and corporate supporters, as well as working with our Comms Manager to produce content and resources around abuse and violence for public consumption.

You will oversee the development and growth of our commercial training offer, ensuring that it provides meaningful change for our community as well as providing an income stream. You will ensure a strategic approach to our commercial work, ensuring it is always linked to our mission to provide support to LGBT+ victims and survivors of abuse and violence, as well as rooted in our specialist knowledge. You will ensure all training packages and external resources are developed in line with our brand and key messaging. You will also be responsible, with support from our Head of Fundraising and Comms, for forecasting income and reviewing progress over time to ensure that the work remains commercially viable and contributes to the long-term sustainability of the organisation.

You will work with clients and supporters from the corporate sector as well as the VSCO sector in order to maximise income and impact as well as help to steward and develop those relationships, alongside improving the response to LGBT+ victims of abuse and violence in those organisations. You will develop, market, coordinate and be able to deliver these products directly to clients as required. You will identify new opportunities for commercial products and income generation through your insights gained from working with these networks and with the wider Galop team. You will support the Head of Fundraising and Comms in other activities geared towards relationship building and income generation as needed.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end, Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

Galop’s offices are located in London. This role will have the option of hybrid working.

Full Time (35 hours per week)


Line manages
Officers and/or freelance facilitators as required by programme growth

Reports to
Head of Fundraising and Comms

Galop uses the NJC scales. This post is on NJC scale points 26-29 (£34,165 – £36,624 per year including London Weighting).

Closing Date
Applications should be submitted by 10:00am on 11th July 2022.

First round interviews will be held from week beginning 18th July 2022.

If you have any questions or would like to discuss the role further prior to application, please contact our Head of Fundraising and Comms, Boom Macleod via [email protected]

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