Advocacy and Support Manager

Location: EC3V, London Hybrid
Closing Date: 10th Jul 2022
Hate Crime Triage Officer and Independent Victim Advocate

Employment Type: Employed

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking someone passionate about improving life for the LGBT+ community in the UK to be our new Advocacy and Support Manager.

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run three national support helplines: for LGBT+ victims and survivors of domestic abuse, survivors of so-called “conversion therapy”, and LGBT+ people who have experienced hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy changes, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and a better understanding of the needs of LGBT+ people around the country.

This is a brand new role managing Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK. You will work within the advocacy management team to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year.

You will manage a team of specialist advocates and caseworkers providing needs-led support, information and advocacy to LGBT+ survivors of a range of violence and abuse. You will work with the Head of Advocacy and other advocacy managers to ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support across our advocacy and one-to-one support, whether that is in-person or remote.

You will have an in-depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community.

You will be responsible for ensuring that data collected about the service is collected consistently and use this to report to funders. You will develop and maintain relationships with funders and ensure that the service is effectively demonstrating the difference that it makes. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end, Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

Galop’s offices are located in London. This role will have the option of hybrid working.

Full Time (35 hours per week)


Line manages
Advocates and caseworkers

Reports to
Head of Advocacy and Support

Galop uses the NJC scales. This post is on NJC scale points 26-29 (£34,165 – £36,624 per year including London Weighting).

Closing Date
Applications should be submitted by 10:00am on 11th July 2022.

First round interviews will be held from week beginning 18th July 2022.

If you have any questions or would like to discuss the role further prior to application, please contact our Director of Services, Amy Roch via [email protected]

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