LGBTQI+ Supported Housing Services Manager

Location: London
Closing Date: 4th Apr 2023
LGBTQI+ Support Worker

Employment Type: Employed

Location: Islington, Greater London (On-site).
Salary: £34,000 per year.
Contract: Permanent, Full-time.

Job Description

Are you passionate about making a real and lasting difference to the lives of young people in London?

We are currently looking for an enthusiastic, highly motivated, and experience support manager to join our LGBTQI+ Supported Housing Team, based across the London Boroughs of Hackney, Haringey & Islington.

The Role

You will lead and provide day to day and line management to support staff, working with young people and adults in our LGBTQI+ supported housing. You will assist support staff to achieve tangible progress outcomes for their support clients. Outcomes that are in line with Causeway’s mission and with tri-borough partner (LB Hackney, LB Haringey and LB Islington) contractual requirements. You will manage the LGBTQI+ team and seek opportunities for skills and knowledge development to enhance staff performance. You will support the Service Manager to prepare accurate performance reports for contract monitoring purposes. You will ensure staff understand the purpose of the service and their role in delivering outcomes. You will ensure continuous learning and development across the team by embedding learning from training and service reviews. You will work closely with the Housing Team to ensure residents are complying with the terms of their occupancy agreements. You will lead on client involvement within the LGBTQI+ supported housing service. You will have an awareness of trauma informed working and support staff to work to psychologically informed principles.

The Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.

About You

You will have a commitment to LGBTQI+ rights and a keen interest in working with LGBTQI+ young people. You have experience of working in support, supported housing or advice services and experience of supporting people to develop aspirations and form healthy relationships. You will undertake the day to day management or supervision of staff or volunteers. You will organise a demanding and varied workload, planning work and successfully completing this to set deadlines. You will have knowledge of the issues confronting homeless young LGBTQI+ people. You will have sound knowledge of safeguarding and risk assessment, particularly with regard to LGBTQI+ people. You will have an ability to work in a client- centred way, ensuring that the service is managed to support clients to progress in their lives, including clients who are transitioning. You will have a demonstrable commitment to equality and diversity, including but not limited to the principles of Black Lives Matter, anti-racism, gender equity and LGBTQI+ rights. You will be able to lead a team to deliver agreed outcomes. You will have excellent written skills and the ability to structure written work clearly, using a range of IT applications.

Please send your CV and a covering letter to: [email protected]

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